Get more clients with seamless identity verification

IATA Timatic Mobile was our first foray into utilising mobile technologies for travel document scanning. After extensive market research with many potential suppliers we chose Regula. Working with Regula enabled us to equip our mobile app with Regula Document Reader SDK to provide swift and secure document checking services to airlines, ground handling and security agents. Their superior technology and flexible approach was critical, and was the difference between success and failure.

As part of our strategy to fully digitize the airline, we aim to provide a seamless travel process for our guests. The digital and contactless procedure, which includes online check-in anywhere, anytime with a mere click of a button, is a strong way to restore confidence in air travel. The solution provided by Regula greatly complements our overall vision to become a leading travel and lifestyle super app and our transformation strategy to automate across all key customer touch points.

In contrast to a previous search query by radio or phone call, which could take several minutes, the new process only takes a few seconds. The app improves the overall availability of police information and plays a significant role in maintaining domestic security. With the successful launch of the solution, it is now planned to put a total of around 10,000 smartphones into operation in the next few years. And in addition to the "BPOL Document Check" app, several regional forces are already successfully using other apps developed with Secunet supported by Regula SDK in their everyday business.

At Pegasus Airlines our number one priority is to ensure our passengers have the very best customer experience. Working with Regula and their understanding of this market, coupled with their software knowledge helps us to achieve this from the 1st step of the passenger’s journey.

Star Alliance member airlines will be the first to use the service in Europe. Launching in late-summer, Star Alliance’s frequent flyers can enrol permanently into the Star Alliance biometric hub. Once enrolled their biometric identity will travel with them from airport to airport and airline to airline.

For flagship events like MWC Barcelona, the GSMA looks for cutting edge solutions to not only show technology at its best, but also to support their event security requirements. Regula offers an effective ID reading solution that allows GSMA to be more efficient and supports the improvement of the overall customer experience.

We pride ourselves on operating to the highest standards around test security. One of the challenges we faced was designing an efficient process to validate IDs as authentic and valid – no matter which country in the world they come from. Regula’s technology offers global coverage and fast verification of government-issued identification documents. With Regula, not only have we enhanced our fraud prevention process, but we continue to offer a consistent candidate experience.