On our website, we use cookies to collect technical information. In particular, we process the IP address of your location to personalize the content of the site.
Cookie Policy rules.
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Information regarding the use of cookies on Regula Websites
This cookie policy of Regula website describe the terms and conditions of cookie use on Regula websites (www.regulaforensics.com, support.regulaforensics.com, mobile.regulaforensics.com, api.regulaforensics.com), explain the objectives of cookie use, as well as the right of the users to choose the way of the use of cookies that conforms to their requirements. Regula Baltija LLC the largest producer of expert products for the authentication of documents, banknotes and securities. a legal entity, registration No 41503036161, founded in accordance with the laws of the Republic of Latvia, Registered address: LV-5404, the city of Daugavpils, 97 A. Pumpura Street, Latvia (A.Pumpura iela 97, Daugavpils, Latvia, LV-5404) contact information: regula@regula.lv.
What are Cookies?
Cookies - small text files that are stored by a web browser (for instance, Internet Explorer, Firefox, Chrome and others) in user settings (on the computer, smartphone, tablet), when the user visits the website. This allows to identify the browser or store information and settings on the browser. Thus, the use of cookies enables the website to store individual settings of the user, recognise the user and appropriately react with the purpose of improving the experience of website use. Usually cookies do not contain any information that could identify the user, but your personal information may be linked to the information obtained or stored by cookies. The user may refuse to use or limit the use of cookies, but the refusal to use the cookies prevents the user from comprehensive use of the full functionality of the website. The cookies differ depending on their functions and the objectives of their use. The websites of Regula company use mandatory, functionality, analytical and targeted (advertising) cookies.
Mandatory or “necessary” Cookie Files
These cookies are required to enable the user to freely visit and review the website and use the options offered by the website, namely, to receive information on the products provided by Regula. These cookies identify the device of the user, while preserving the anonymity of the user. These cookies do not collect or process information. Without the use of these cookies, the website cannot comprehensively perform its functions, for instance, providing the user with the required information, ensuring the performance of the services requested from the e-store, connection to the profile or processing of orders. These cookies are stored on the device of the user until the moment, when the browser is closed.
Functional or preference Cookies
Thanks to functionality cookies, the website remembers the settings selected by the user and their preferences, for instance, the selected region and country, which increases the ease of use of the website. These cookies are stored on the device of the user constantly.
Statistical Cookies
Statistical cookies summarise information on the habits of website use, most frequently visited sections, preferred content that the user selects, while visiting the website. The received information is analysed in order to determine the interests of the user, as well as in order to improve the functionality and convenience of website use. The statistical cookies identify only the device of the user, preserving the anonymity of the user. In certain cases, instead of the owner of the website, some analytical cookies are managed by a third party - data processing operator, for instance Google Adwords at the commission of the website owner and only to serve the objectives defined by the owner.
Targeted or marketing Cookies
Targeted (advertising) cookies are used to summarise information on websites visited by the users. This allows to offer the services offered by our company or our partners that the particular user is interested in to the respective user, as well as to forward offers that conform to the interests of particular users to the respective users. Usually these cookies are placed by third parties, for instance, Google Adwords pursuant to the permission of the website owner and in accordance with the indicated objectives. The targeted cookies are usually stored on the device of the user constantly.
Bitrix24
Bitrix24 management system is used to manage Regula website content and receive data on user sessions. Bitrix24 provides a completely integrated task management system, document management and storage system.
Bitrix24 is a secure intranet solution “on a turnkey basis”, which provides a secure recording platform and solution that ensures compatibility with GDPR by moving all data from web storages and local discs into a securely protected centralised repository.
To read information on the provision of data protection and confidentiality by Bitrix24 in more detail, follow this link.
Google Analytics / Yandex.Metrica
Google Analytics and Yandex.Metrica software is used to ensure the functionality of the website of Regula. Information on your website using habits received by means of these cookie files is sent to Google and/or Yandex servers abroad, and therefore it may be stored outside Latvia or the European Union. This information may be stored, for instance, in the territory of the USA and/or Russian Federation.
In accordance with Terms and Conditions of Google Inc. service provision and Terms and Conditions of Google Analytics service provision, Google will use this information for the assessment of website use and in order to draw up reports on the activity of the visitors of Regula websites. You may refuse to use the cookies of Google Analytics by downloading and installing Google Analytics Opt-out Browser Add-on plug-in.
For more detail on Google Analytics tools, operation, as well as provision of data protection and confidentiality, follow this link.
In accordance with Terms and Conditions of Yandex LLC. service provision and Terms and Conditions of Yandex.Metriсa service provision, Yandex will use this information for the assessment of website use and in order to draw up reports on the activity of the visitors of Regula websites. You may refuse to use the cookies of Yandex.Metrica by downloading and installing Yandex.Metrica opt-out add-on
plug-in.
For more detail on Yandex Metrica tools, operation, as well as provision of data protection and confidentiality, follow this link.
Zendesk Support
Regula uses integrated customer support system Zendesk to track, prioritise and implement tickets received by customer support service. This enables concentration of all support operations in a single centre, as a result of which, the communication with customers is unobstructed, personalised and efficient.
To read more information on tools, operations, as well as data protection and privacy of Zendesk, follow this link. For terms and conditions of Zendesk cookie processing click here.
What Purposes (Tasks) do Regula Use Cookies For
Regula uses cookies to improve the experience of use of our websites and portals, namely:
To ensure functionality and management of the website;
For adaptation of website functionality in accordance with the habits of the user, for instance, regarding the language of use;
For collection of website use statistics, standard log records are collected: number of visitors, duration of a visit, time of connection, IP-address, model and type of devices and other anonymous information on your activities on the website;
To “remember” about the provided consent of website visitor to process non-mandatory cookies;
In the event of the use of technical services, cookies are used to ensure a protected connection with the customer;
Information stored within a cookie is not used to identify you as a natural person.
How Long Are Cookies Stored?
Unless specified otherwise, cookies are stored until they implement the assigned functions. After the implementation of the respective function, the cookies are deleted. For more detail, see tables 1 - 4.
Consent or Refusal to Use Cookies
When you enter our website, a notification with the information that the website uses cookies is displayed by the website. You may give your consent or withdraw your consent to use cookies of a certain group by placing or removing the sign «Ö» next to the cookies of the respective group. You may change the choice you have made at any time - there is a link “Cookie Settings” at the bottom of the homepage. By clicking on “Save Changes” you confirm that you have read the Terms and Conditions of the use of cookies, including information on cookies and the purposes of their use, as well as that you confirm the selected options regarding the particular types of cookies. The security settings of any Internet browser allow to limit the use of cookies or turn off cookies. Nevertheless, keep in mind that full functionality of the operation of the website will be impossible, if you decide to turn off mandatory cookies.
Contact Information
To learn more about us and how we process your personal data, read our Privacy Policy or contact us bye-mail privacy@regula.lv.
Preserves user session state across page requests.
Session
HTTP
_bxCurrentKey
Bitrix
Pending
Persistent
HTML
bx_user_id
Bitrix
Live chat feature. Registers a unique ID of the user to ensure correct work of the system.
10 years
HTTP
BX_USER_ID
Bitrix
Live chat feature. Registers a unique ID of the user to ensure correct work of the system.
10 years
HTTP
DETECT_LANG
regulaforensics.com
This cookie is used to determine the preferred language of the visitor and sets the language accordingly on the website, if possible.
1 year
HTTP
Statistics
_ga
Google Analytics
Registers a unique ID that is used to generate statistical data on how the visitor uses the web site.
2 years
HTTP
_gat
Google Analytics
Used by Google Analytics to throttle request rate
1 day
HTTP
_gid
Google Analytics
Registers a unique ID that is used to generate statistical data on how the visitor uses the web site.
1 day
HTTP
_ym_d
regulaforensics.com
Contains the date of the visitor's first visit to the web site.
1 year
HTTP
_ym_isad
regulaforensics.com
This cookie is used to determine if the visitor has any adblocker software in their browser – this information can be used to make web site content in accessible to visitors if the web site is financed with third party advertisement.
1 day
HTTP
_ym_retryReqs
regulaforensics.com
Registers statistical data on visitors' behavior on the web site. Used for internal analytics by the web site operator.
Persistent
HTTP
_ym_uid
regulaforensics.com
This cookie is used to collect non-personal information on the visitor's web site behavior and non -personal visitor statistics
1 year
HTTP
collect
google-analytics.com
Used to send data to Google Analytics about the visitor's device and behavior. Tracks the visitor across devices and marketing channels.
Session
Pixel
yandexuid
yandex.ru
Registers data on visitors' web site-behaviour. This is used for internal analysis and web site optimization.
1 year
HTTP
yp
yandex.ru
Sets a unique ID for the session. This allows the web site to obtain data on visitor behavior for statistical purposes.
10 years
HTTP
Marketing
_ym_metrika_enabled
regulaforensics.com
This cookie is used to collect data on the visitor's behaviour on the web site - this information can be used to assign the visitor to a visitor segment, based on common preferences.
1 day
HTTP
i
yandex.ru
Used for identifying site users
1 year
HTTP
metrika_enabled
regulaforensics.com
Used to track visitors on multiple web sites, in order to present relevant advertisement based on the visitor's preferences
1 day
HTTP
webvisor/ID
yandex.ru
Registers data on visitors' web site-behaviour. This is used for internal analysis and web site optimization.
Session
Pixel
yabs-sid
yandex.ru
Registers data on visitors' web site-behaviour. This is used for internal analysis and web site optimization.
Session
HTTP
_ym_metrika_enabled_ID
yandex.ru
These cookies are used for measuring and analysing traffic on this website. The cookies use Yandex Metrica script, which belongs to the company Yandex.
1 day
HTTP
_ym_visorc_ID
yandex.ru
1 day
HTTP
_ymID_lastHit
yandex.ru
Persistent
HTML
_ymID_lsid
yandex.ru
Persistent
HTML
_ymID_reqNum
yandex.ru
Persistent
HTML
Cookies support.regulaforensics.com Table 2
Category
Name
Provider
Purpose
Validity
Type
Necessary
__cfduid
p20.zdassets.com
Used by the content network, Cloudflare, to identify trusted web traffic.
1 year
HTTP
__cfduid
regula.zendesk.com
static.zdassets.com
support.regulaforensics.com
theme.zdassets.com
Used by the content network, Cloudflare, to identify trusted web traffic.
1 year
HTTP
_help_center_session
support.regulaforensics.com
Preserves users states across page requests.
Session
HTTP
_zendesk_session
regula.zendesk.com
Preserves users states across page requests.
Session
HTTP
_zendesk_shared_session
regula.zendesk.com
support.regulaforensics.com
Preserves users states across page requests.
Session
HTTP
_zendesk_thirdparty_test
regula.zendesk.com
Tests whether the web site user's browser allows third party cookies.
Session
HTTP
Statistics
_ga
regulaforensics.com
Registers a unique ID that is used to generate statistical data on how the visitor uses the web site.
2 years
HTTP
_gat
regulaforensics.com
Used by Google Analytics to throttle request rate
1 day
HTTP
_gid
regulaforensics.com
Registers a unique ID that is used to generate statistical data on how the visitor uses the web site.
1 day
HTTP
collect
google-analytics.com
Used to send data to Google Analytics about the visitor's device and behavior. Tracks the visitor across devices and marketing channels.
Session
Pixel
Marketing
NID
google.com
Registers a unique ID that identifies a returning user's device. The ID is used for targeted ads.
6 months
HTTP
rc::a
google.com
Used in context with video -advertisement. The cookie limits the number of times a visitor is shown the same advertisement-content. The cookie is also used to ensure relevance of the video -advertisement to the specific visitor.
Persistent
HTML
rc::b
rc::c
google.com
Used in context with video -advertisement. The cookie limits the number of times a visitor is shown the same advertisement-content. The cookie is also used to ensure relevance of the video -advertisement to the specific visitor.
Session
HTML
Cookies mobile.regulaforensics.com Table 3
Category
Name
Provider
Purpose
Validity
Type
Necessary
UUID#[abcdef0123456789]{32}
mobile.regulaforensics.com
Session identificator
Session
HTTP
Statistics
_ga
regulaforensics.com
Registers a unique ID that is used to generate statistical data on how the visitor uses the web site.
2 years
HTTP
_gat
regulaforensics.com
Used by Google Analytics to throttle request rate
1 day
HTTP
_gid
regulaforensics.com
Registers a unique ID that is used to generate statistical data on how the visitor uses the web site.
1 day
HTTP
_ym_d
regulaforensics.com
Contains the date of the visitor's first visit to the web site.
1 year
HTTP
_ym_isad
regulaforensics.com
This cookie is used to determine if the visitor has any adblocker software in their browser – this information can be used to make web site content in accessible to visitors if the web site is financed with third party advertisement.
1 day
HTTP
_ym_retryReqs
mobile.regulaforensics.com
pipedrivewebforms.com
Registers statistical data on visitors' behaviour on the web site. Used for internal analytics by the web site operator.
Persistent
HTML
_ym_uid
regulaforensics.com
This cookie is used to collect non-personal information on the visitor's web site behavior and non -personal visitor statistics
1 year
HTTP
yandexuid
yandex.ru
Registers data on visitors' web site-behaviour. This is used for internal analysis and web site optimization.
1 year
HTTP
yp
yandex.ru
Sets a unique ID for the session. This allows the web site to obtain data on visitor behavior for statistical purposes.
10 years
HTTP
Marketing
_ym_metrika_enabled
regulaforensics.com
This cookie is used to collect data on the visitor's behaviour on the web site - this information can be used to assign the visitor to a visitor segment, based on common preferences.
1 day
HTTP
ads/ga-audiences
google.com
Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor's online behaviour across web sites.
Session
Pixel
i
yandex.ru
Used for identifying site users
1 year
HTTP
metrika_enabled
regulaforensics.com
Used to track visitors on multiple web sites, in order to present relevant advertisement based on the visitor's preferences
1 day
HTTP
NID
google.com
Registers a unique ID that identifies a returning user's device. The ID is used for targeted ad s.
6 months
HTTP
webvisor/Id
Registers data on visitors' web site-behaviour. This is used for internal analysis and web site optimization.
Session
Pixel
yandex.ru
yabs-sid
yandex.ru
Registers data on visitors' web site-behaviour. This is used for internal analysis and web site optimization.
Session
HTTP
_ym_metrika_enabled_ID
regulaforensics.com
Checks whether other Yandex.Metrica cookies are installed
1 day
HTTP
_ym_visorc_ID
regulaforensics.com
Allows Session Replay to function correctly
1 day
HTTP
_ymID_lastHit
mobile.regulaforensics.com
pipedrivewebforms.com
Used for specifying the time in order to get an accurate bounce rate
Persistent
HTML
_ymID_lsid
mobile.regulaforensics.com
pipedrivewebforms.com
Used for identifying site users
Persistent
HTML
_ymID_reqNum
mobile.regulaforensics.com
pipedrivewebforms.com
Used for determining the ordinal number of the request for the Yandex.Metrica tag in the browser
Persistent
HTML
Cookies api.regulaforensics.com Table 4
Category
Name
Provider
Purpose
Validity
Type
Preferences
__cfduid
regula.zendesk.com
static.zdassets.com
Used by the content network, Cloudflare, to identify trusted web traffic.
1 year
HTTP
ZD-suid
api.regulaforensics.com
Unique id that identifies the user's session.
Persistent
HTML
__cfruid
regula.zendesk.com
Used to identify individual clients behind a shared IP address and apply security settings on a per-client basis.
Session
HTTP
ZD-store
api.regulaforensics.com
Registers whether the self-service-assistant Zendesk Answer Bot has been displayed to the web site user.
Persistent
HTML
Statistics
ZD-buid
api.regulaforensics.com
Unique id that identifies the user or recurring visits.
Persistent
HTML
ZD-currentTime
api.regulaforensics.com
Registers the date and time for the user's latest visit to the web site.
