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Banking

Reduce Onboarding Abandonment with Invisible Security

Build an invisible barrier that blocks scammers but doesn’t prevent real customers from using your services. From document readers to mobile- and web-based identity verification, Regula seamlessly integrates into your onboarding flow, giving you peace of mind and a stand-out user experience.

Crack down on identity fraud

Create a service clients can count on and crush your compliance goals at the same time. Regula’s advanced AI-based algorithms instantly identify the document type, analyze its attributes, and flag any potential mismatches. 

The wide range of security checks includes (but isn’t limited to) MRZ and barcode reading, complete server-side verification of electronic IDs, and document liveness detection. There's also biometric verification with face matching, identification, and liveness checks. All of this ensures you are dealing with a real person with genuine documents that belong to them. This happens completely behind the scenes, with these security layers being almost invisible for your customers.

 

Turn your challenges into advantages

Identity fraud cost Americans about $56 billion in 2020, according to Javelin Strategy & Research. It’s no surprise then that these numbers translate into ever-growing complexity of already complex identity checks at banks. However, such measures hinder onboarding and may also deter customers along with fraudsters. To address the challenge, Regula combines our 30-year expertise in forensic research with technologies that enable businesses to streamline this process.

 

Onboarding abandonment with invisible security

White Paper

Navigating the Challenges of Modern Banking

Learn how to overcome identity fraud, digitalization gaps, and fierce competition
Download white paper
Regula report, Regula document verification

Verify more customers at scale

Grow with peace of mind, as the quality of verification will remain high regardless of the scale of your operations. With Regula, you will have a resilient identity verification process that allows you to easily handle any spike and expand anytime to any country in the world. 

The process is fully automated. The smart algorithm compares submitted ID documents against the world’s largest database of document templates, which is owned and maintained by Regula. With over 14,000 documents from 251 countries and territories analyzed down to the smallest features, the solution allows you to accept customers from anywhere and quickly verify their documents in any language.

 

Tailor the perfect user experience

Design onboarding that fits your needs best to make it easy for people to become your customers. Regardless of what it involves—onsite checks with a document reader or taking a selfie through an app—with Regula, verification steps take seconds, not minutes. Simply point a camera at the document, and the technology will do the rest: identify the document type, verify the identity, retrieve personal details, and more.

This seemingly easy process is powered by 30 years of expertise in the forensics field. It lets you reduce friction and abandonment rate by effectively handling any document from anywhere in the world and never compromising security.

 

Enhance your safety with Regula's technologies for Qualified e-Signature (QES) implementation

Many banks still use video identification, which is carried out by an employee in real time via video link for remote user verification. This is expensive for banks, inconvenient for customers, and does not guarantee fraud prevention due to human factors. With the help of Regula technologies offered 100% on-premises, you can carry out a full-scale authentication check of document security features and biometric data online, fully automated and available 24/7. You will be completely secured from unauthorized access and fraud, and you will be able to deliver a seamless UX, as well as being certified and compliant. Regula is BSI certified, our solutions are fully compliant with eIDAS and ETSI requirements, and support ISO/IEC 14443-2, ISO/IEC 14443-3, and ISO/IEC 14443-4 RFID chip standards.

 

After passing full verification with the help of the Regula solution, users get access to the electronic government, as well as guaranteed additional benefits and convenience, since QES can be used for voting, authorization in third-party services, and online payments.

 

Read UBS success story

Having QES gives banks additional competitive advantages:

  • Increases loyalty of current users
  • Expands the audience of potential users, including such groups as Millennials and Generation Z
  • Allows smooth integration into the e-gov infrastructure
  • Provides a technological advantage over other banks
  • Enables no-stress certification, because Regula's technologies are compliant with eIDAS requirements

A More Efficient Start to the Customer Journey

Accelerate onboarding

Bring the bank to any device, and quickly activate customers with minimum effort on their part.

Comply with KYC

Streamline a robust KYC workflow that effectively protects your business and is seamless for clients.

Detect Face Attributes

Prevent fraud

Employ AI-based document and biometric checks to combat fraudsters with fake or stolen identities.

Automate data entry

Simplify time-consuming manual form filling by delegating identity document processing to this purpose-built technology.

What Our Customers Say

AirAsia Kesavan Sivanandam, Chief Airport and Customer Experience Officer

As part of our strategy to fully digitize the airline, we aim to provide a seamless travel process for our guests. The digital and contactless procedure, which includes online check-in anywhere, anytime with a mere click of a button, is a strong way to restore confidence in air travel. The solution provided by Regula greatly complements our overall vision to become a leading travel and lifestyle super app and our transformation strategy to automate across all key customer touch points.

FRiENDi Mobile Elias Maalouf, Technical Director

We used Regula to support us in the challenging task of migrating thousands of our customers to the new network. The tool was very reliable and delivered as per the expectations. We are using Regula SDK for activating new customers, network portability, sim change, and many other operations. Our team is relying on the Regula tool in many of our processes and this has resulted in disabling the manual editing of the readings since it is not required anymore.

SEF Erica Santos, SEF Official

SEF Mobile has become an essential tool to increase the efficiency and safety of SEF inspectors on the various land border posts. Simply and instantly, it allows the gathering and validation of a set of data from several identifying documents, without the need for physical contact between said documents and the inspectors.

LCX Monty Metzger, Founder and CEO

Regula’s invaluable expertise and know-how play a key part at LCX to prevent identity document fraud and deliver a frictionless customer experience.

Wizz Air Roland Tischner, Officer Wizz Air Hungary Operations

Regula SDK is a cornerstone of this project. It makes travelling easier for passengers, increasing their loyalty and satisfaction. It helps us avoid errors associated with manual typing of personal data. It simplifies a number of vital procedures that the company is now revising.

Luciditi Philip Young, CTO and co-founder of Arissian, creator of Luciditi

Regula Document Reader SDK lies at the core of Luciditi platform––it is responsible for fast and convenient remote user onboarding and reverification, in case an ID is expired or replaced. We are truly satisfied with the Regula solution,” he continues. Our market research showed that it’s the most comprehensive ID verification technology for our requirements, which gives us the needed level of assurance of our own product quality.

GSMA Wieke Sjahrir, Head of Event Technology

For flagship events like MWC Barcelona, the GSMA looks for cutting edge solutions to not only show technology at its best, but also to support their event security requirements. Regula offers an effective ID reading solution that allows GSMA to be more efficient and supports the improvement of the overall customer experience.

Freedom Finance Insurance Artur Protsenko, Head of System Administration and Support Department

Regula appeared to be the best solution for Freedom Finance Insurance needs. The solution helps to eliminate typos and decreases document processing time. Service support is prompt and accurate.

Pearson VUE Farzana Ashraf, CTO & SVP, Products & Services

We pride ourselves on operating to the highest standards around test security. One of the challenges we faced was designing an efficient process to validate IDs as authentic and valid – no matter which country in the world they come from. Regula’s technology offers global coverage and fast verification of government-issued identification documents. With Regula, not only have we enhanced our fraud prevention process, but we continue to offer a consistent candidate experience.

Permission.io. Charles Silver, CEO

Digital Advertising is ripe for a change. Big tech exploits user data, and click fraud is estimated to grow into an $87 billion business in 2021. The major platforms grade their own homework, so to speak, and advertisers are getting the short end of the stick. Too often, the ads they pay to deliver are not even being seen. Permission is bringing the change this industry needs by respecting user data and by delivering to advertisers superior targeting and better ROI on their considerable spend.

Pegasus Airlines Erdinc Ugurlu, Vice President of Technology

At Pegasus Airlines our number one priority is to ensure our passengers have the very best customer experience. Working with Regula and their understanding of this market, coupled with their software knowledge helps us to achieve this from the 1st step of the passenger’s journey.

Why Businesses Choose Regula?

30 years of experience

30 years of expertise in forensics and cooperation with national security agencies and banks.

Industry trailblazers

In-house R&D, manufacturing, and rare experts from forensic labs ensure the fastest innovation time to market.

The largest library of document templates

The most comprehensive database of 14,000 identity document templates based on deep forensic analysis.

Serves as a one-stop shop

Regula serves as a one-stop shop for building an effective identity verification process.

Premium support at your fingertips

Highly responsive support that’s always ready to go the extra mile and help you with any product-related issues.

100% compliant

100% compliant data handling with strictly on-premises deployment within your secure perimeter.

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