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customer onboarding software

Telecom

Make the Connected World a Safer Place

What if you could ensure your users are not into fraudulent activities like SIM swapping? And what if that protection would be seamless for trustworthy users? With Regula, the identity verification challenge isn't a challenge anymore.

Come for smooth identity verification, stay for border control-level security

You don't often see regulators relaxing their requirements as they did in the telecoms industry during the pandemic. According to the GSMA, lowered identity and onboarding requirements are aimed to promote digital and financial inclusion. However, this fact, along with ever-present cybersecurity threats, makes effective remote onboarding, ID verification, and the ability to work with a wider range of IDs more important than ever before.

 

Make connecting an easier task

Make it easy for people to get through mandatory identity verification, so it never harms your conversion rates. By enabling customers to prove their ID on their own and where it’s convenient for them, you boost activation for prepaid SIMs and pay-as-you-go phones. With Regula, the whole process takes a few seconds and taps, and you have a verified customer connected to your network.

Be it an online or offline signup, all you need to do is take a picture of the document and its owner. The rest is on the technology: it’ll automatically identify the document type, verify the identity, enter the personal details into your system, and more. This simple process is based on Regula’s 30 years of expertise in identity verification and forensics, so you can be sure that these checks aren’t just formal ticking off.

Make the Connected World a Safer Place

Let them in — with any IDs

Accept a wider range of IDs to sign up more customers globally and become more inclusive. This is possible thanks to the world's largest database of 14,000 document templates from 251 countries and territories, accurately gathered, examined, and maintained by Regula. Whatever document your new customers submit, rest assured it can be found and verified.

Every template in the database is analyzed down to the tiniest detail by a team of forensic experts. When customers submit their documents, the AI-based algorithms compare them against the templates to find any mismatches, conduct cross-checks of security features, and, if applicable, do biometrics checks. This allows the automated checks performed by Regula SDK to rival the quality of a lab examination while fitting in a pocket.

 

Get to know every user

Fraudsters are most afraid of scrutiny of their identities. By leveraging Regula for automated identity verification, you gain a locally managed, intelligent, and compliant safety solution that shields your services from use for malicious purposes.

Massive security checks that include MRZs, RFID chips, barcodes, and hologram analysis guarantee the document is genuine. Biometric verification with face matching and liveness check keeps imposters out. Combined with an AI-powered engine trained to flag any mismatches in data and spot fake IDs, you get an effective system for growing a healthier database of customers.

 

Level up every identity-related workflow

Automate data entry

Extract extensive data from any identity documents and fill in the necessary forms quickly and easily.

Regula customer onboarding software

Streamline customer onboarding

Make a great first impression with a quick, stress-free, and highly secure onboarding process that will boost your conversion rates.

On-premise ID verification software

Prevent identity fraud

Prevent identity fraudLeverage AI-based ID authentication to detect suspicious actors and prevent identity fraud at early stages.

Automatic ID verification for perfect UX

Enhance KYC

Enhance KYCStreamline your compliance procedures with a solution that allows you to mark all the identity verification boxes as checked.

What Our Customers Say

AirAsia Kesavan Sivanandam, Chief Airport and Customer Experience Officer

As part of our strategy to fully digitize the airline, we aim to provide a seamless travel process for our guests. The digital and contactless procedure, which includes online check-in anywhere, anytime with a mere click of a button, is a strong way to restore confidence in air travel. The solution provided by Regula greatly complements our overall vision to become a leading travel and lifestyle super app and our transformation strategy to automate across all key customer touch points.

FRiENDi Mobile Elias Maalouf, Technical Director

We used Regula to support us in the challenging task of migrating thousands of our customers to the new network. The tool was very reliable and delivered as per the expectations. We are using Regula SDK for activating new customers, network portability, sim change, and many other operations. Our team is relying on the Regula tool in many of our processes and this has resulted in disabling the manual editing of the readings since it is not required anymore.

SEF Erica Santos, SEF Official

SEF Mobile has become an essential tool to increase the efficiency and safety of SEF inspectors on the various land border posts. Simply and instantly, it allows the gathering and validation of a set of data from several identifying documents, without the need for physical contact between said documents and the inspectors.

LCX Monty Metzger, Founder and CEO

Regula’s invaluable expertise and know-how play a key part at LCX to prevent identity document fraud and deliver a frictionless customer experience.

Wizz Air Roland Tischner, Officer Wizz Air Hungary Operations

Regula SDK is a cornerstone of this project. It makes travelling easier for passengers, increasing their loyalty and satisfaction. It helps us avoid errors associated with manual typing of personal data. It simplifies a number of vital procedures that the company is now revising.

Luciditi Philip Young, CTO and co-founder of Arissian, creator of Luciditi

Regula Document Reader SDK lies at the core of Luciditi platform––it is responsible for fast and convenient remote user onboarding and reverification, in case an ID is expired or replaced. We are truly satisfied with the Regula solution,” he continues. Our market research showed that it’s the most comprehensive ID verification technology for our requirements, which gives us the needed level of assurance of our own product quality.

GSMA Wieke Sjahrir, Head of Event Technology

For flagship events like MWC Barcelona, the GSMA looks for cutting edge solutions to not only show technology at its best, but also to support their event security requirements. Regula offers an effective ID reading solution that allows GSMA to be more efficient and supports the improvement of the overall customer experience.

Freedom Finance Insurance Artur Protsenko, Head of System Administration and Support Department

Regula appeared to be the best solution for Freedom Finance Insurance needs. The solution helps to eliminate typos and decreases document processing time. Service support is prompt and accurate.

Pearson VUE Farzana Ashraf, CTO & SVP, Products & Services

We pride ourselves on operating to the highest standards around test security. One of the challenges we faced was designing an efficient process to validate IDs as authentic and valid – no matter which country in the world they come from. Regula’s technology offers global coverage and fast verification of government-issued identification documents. With Regula, not only have we enhanced our fraud prevention process, but we continue to offer a consistent candidate experience.

Permission.io. Charles Silver, CEO

Digital Advertising is ripe for a change. Big tech exploits user data, and click fraud is estimated to grow into an $87 billion business in 2021. The major platforms grade their own homework, so to speak, and advertisers are getting the short end of the stick. Too often, the ads they pay to deliver are not even being seen. Permission is bringing the change this industry needs by respecting user data and by delivering to advertisers superior targeting and better ROI on their considerable spend.

Pegasus Airlines Erdinc Ugurlu, Vice President of Technology

At Pegasus Airlines our number one priority is to ensure our passengers have the very best customer experience. Working with Regula and their understanding of this market, coupled with their software knowledge helps us to achieve this from the 1st step of the passenger’s journey.

Why businesses choose Regula

30 years of experience

30 years of expertise in forensics and cooperation with national security agencies and banks

Industry trailblazers

In-house R&D, manufacturing, and rare experts from forensic labs ensure the fastest innovation time to market

The largest library of document templates

The most comprehensive database of 14,000 identity document templates based on deep forensic analysis

Serves as a one-stop shop

Regula serves as a one-stop shop for building an effective identity verification process

Serves as a one-stop shop

Highly responsive support that’s always ready to go the extra mile and help you with any product-related issues

100% compliant

100% compliant data handling with strictly on-prem deployment within your secure perimeter

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