Reduce the Time and Effort Required for Effective Customer Onboarding
For regulated industries, such as banking, customer onboarding is a complicated process. The reason is simple: they are demanded to ask users their personal information right off. Unfortunately, the more effort onboarding requires, the higher chances customers will leave before completing the journey.
Here’s where Regula comes to rescue. It helps businesses from regulated industries comply with requirements, while their customers enjoy a frictionless onboarding experience.
How Regula Streamlines Customer Onboarding
Increase activation and adoption rates
Accelerate your customer onboarding journey with Regula’s advanced identity document verification and biometric authentication technology. It lets customers onboard wherever they are, on any device, and requires minimum effort, so more customers will be activated.
Ensure superb accuracy
Employ Regula’s powerful OCR engine to put identity data entry on autopilot. The technology recognizes the document type and its attributes, so you eliminate the risk of errors and misprints, and can be sure that customers’ personal data is provided correctly.
Accelerate the flow
Reduce your team’s manual workload with automated identity data entry. You just need to point a camera and take a photo of an identity document, and Regula instantly captures all the necessary data and fills in numerous required fields.
Protect your business with advanced document and biometric checks. Regula compares provided documents against over 12,000 templates in the database, performs a face match, and can detect any mismatches in data from the visual zone, MRZ, RFID chips, barcodes, and holograms.
Streamline onboarding with eIDAS and ETSI compliant technology
Gain a technological advantage by integrating our solutions into the QES process. Reach and onboard a new audience by implementing fully remote and eIDAS-compliant solutions. Replace expensive and time-consuming real-time video interviews with Regula’s technologically advanced and fully automated solutions. Banks choose Regula's technologies to create for their customers a totally new experience for opening accounts and accessing banking products.
Increase customer loyalty by offering qualified e-signatures
A qualified e-signature (QES) is a digital signature that is unequivocally linked to the identity of the person who provides it. This makes it possible to expand your user base by reaching out to distant markets via the internet, and increases their confidence in the security of your solution, especially if you’re a bank or other financial institution. Regula devices and software will help you perform the necessary document verification and collect biometric information to provide your customers with their own QESs.
Scan, Verify, Onboard
With Regula SDKs, you can build a fully customized customer onboarding workflow that serves your business needs best. Allow customers to enjoy the seamless experience to securely access your service in seconds.
30 years of experience
The largest library of documents
Serves as a one-stop shop
Premium support at your fingertips
What Our Customers Say
As part of our strategy to fully digitize the airline, we aim to provide a seamless travel process for our guests. The digital and contactless procedure, which includes online check-in anywhere, anytime with a mere click of a button, is a strong way to restore confidence in air travel. The solution provided by Regula greatly complements our overall vision to become a leading travel and lifestyle super app and our transformation strategy to automate across all key customer touch points.
We used Regula to support us in the challenging task of migrating thousands of our customers to the new network. The tool was very reliable and delivered as per the expectations. We are using Regula SDK for activating new customers, network portability, sim change, and many other operations. Our team is relying on the Regula tool in many of our processes and this has resulted in disabling the manual editing of the readings since it is not required anymore.
SEF Mobile has become an essential tool to increase the efficiency and safety of SEF inspectors on the various land border posts. Simply and instantly, it allows the gathering and validation of a set of data from several identifying documents, without the need for physical contact between said documents and the inspectors.
Regula’s invaluable expertise and know-how play a key part at LCX to prevent identity document fraud and deliver a frictionless customer experience.
Regula SDK is a cornerstone of this project. It makes travelling easier for passengers, increasing their loyalty and satisfaction. It helps us avoid errors associated with manual typing of personal data. It simplifies a number of vital procedures that the company is now revising.
Regula Document Reader SDK lies at the core of Luciditi platform––it is responsible for fast and convenient remote user onboarding and reverification, in case an ID is expired or replaced. We are truly satisfied with the Regula solution,” he continues. Our market research showed that it’s the most comprehensive ID verification technology for our requirements, which gives us the needed level of assurance of our own product quality.
For flagship events like MWC Barcelona, the GSMA looks for cutting edge solutions to not only show technology at its best, but also to support their event security requirements. Regula offers an effective ID reading solution that allows GSMA to be more efficient and supports the improvement of the overall customer experience.
Regula appeared to be the best solution for Freedom Finance Insurance needs. The solution helps to eliminate typos and decreases document processing time. Service support is prompt and accurate.
We pride ourselves on operating to the highest standards around test security. One of the challenges we faced was designing an efficient process to validate IDs as authentic and valid – no matter which country in the world they come from. Regula’s technology offers global coverage and fast verification of government-issued identification documents. With Regula, not only have we enhanced our fraud prevention process, but we continue to offer a consistent candidate experience.
Digital Advertising is ripe for a change. Big tech exploits user data, and click fraud is estimated to grow into an $87 billion business in 2021. The major platforms grade their own homework, so to speak, and advertisers are getting the short end of the stick. Too often, the ads they pay to deliver are not even being seen. Permission is bringing the change this industry needs by respecting user data and by delivering to advertisers superior targeting and better ROI on their considerable spend.
At Pegasus Airlines our number one priority is to ensure our passengers have the very best customer experience. Working with Regula and their understanding of this market, coupled with their software knowledge helps us to achieve this from the 1st step of the passenger’s journey.
Document type identification
Verify data from 12,000+ international documents using AI and ML
Optical Character Recognition (OCR)
Convert typed or printed text into digital data.
Make sure that a document presenter and its owner are the same person.
Scan and cross-check data from machine-readable zones.
Verify documents equipped with Radio Frequency Identification (RFID) chips.
Recognize all kinds of barcodes to accelerate operations.
Credit Card Reading
Verify and extract data from credit cards with OCR and AI
Examine the liveness of a person with AI and machine learning algorithms
Scan documents anywhere with pocket-sized verification tools