Press release - May 4, 2023

Contactable Partners With Regula to Fight Identity Fraud Across Africa

Contactable, a leading digital identity and KYC orchestration platform, has partnered with ID Secure, a provider of hardware and software solutions for ID verification, and Regula, a global developer of forensic devices and identity verification solutions, to enhance its current integrated identity document verification capabilities to further combat identity fraud across the African continent. 

ID scam is on the rise in Africa. According to a survey conducted by FICO, a prominent analytics software company, in 2022, every seventh person experienced an identity fraud incident in South Africa. This factor, along with the growing demand for online services, make it essential to strengthen the digital identity verification processes within businesses.   

Powered by Regula's technology, Contactable’s solution recognizes an identity document type immediately, automatically reads data, and performs numerous cross-checks of all information from all document zones. This verification process helps spot any possible inconsistencies and detect illegal alterations and forgery. In another layer of security, ID photo images are digitally extracted and compared to the facial biometric images of the persons and their golden source or system of record, such as a Home Affairs biometric image where available.   

The solution is backed up with Regula’s proprietary extensive document template database. It contains more than 12,000 templates of IDs from 247 countries and territories, and is the standard by which a document’s authenticity is proved. 


We are well known for providing a leading suite of products and solutions to our customers. Identity Document forensic verification allows us to further enrich our technology whilst combatting identity fraud in a fast and frictionless manner.

Having access to global partners who continue to evolve and extend their services gives our Contactable clients a depth of solution that is both world class and locally relevant. The Regula team is responsive and customer centric, which is what is needed when dealing with sensitive processes such as customer onboarding and KYC. At Contactable, we have to remove obstacles from the process, and therefore the right partners are key. Regula is one of those.

— Daniel Robus, Contactable CRO


Digital identity verification implies multiple issues to pay attention to in order to build a trustworthy service that is capable of frictionless onboarding of legitimate users and stopping fraudsters. We are proud of our partnership with Contactable and look forward to contributing our decades-long expertise in forensics and document research to modern and highly demanded remote identity verification services.

— Ihar Kliashchou, Chief Technology Officer at Regula

About Contactable

We are a Digital Identity Orchestration Platform provider. Through our platform and integrated solutions, we focus on reshaping the digital customer journeys, reducing identity fraud, and simplifying compliance and workflows across the customer and organizational ecosystems.


About ID Secure

ID Secure is a US-founded Identity and Biometrics Solutions provider. Our solutions empower our customers to connect Physical Biometrics with Digital Identities, ultimately achieving Trust in Transactions. Our hardware, software and private networking solutions are focused on providing cutting-edge technology applicable to Defense, Intelligence, Law Enforcement and Security applications.      


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