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Healthcare

Design a Healthier Identity Verification Workflow

Implement tech-based identity authentication to safeguard healthcare records, streamline experiences for patients and employees, and improve the bottom line.

Reduce time spent on admin

Automate identity data entry to reduce staff workload and patient waiting time. Regula allows you to replace manual paper-based administrative procedures with a fast, reliable, and customizable patient onboarding workflow.

With Regula, the data entry process is fully automated and takes less than two seconds per document. The AI-based algorithms compare provided documents against a database of over 12,000 document templates and instantly identify their type and key features. The advanced OCR engine, purpose-trained to handle identity documents, accurately captures and recognizes data from passports, ID cards, birth certificates, social security cards, and more, leaving no room for errors. As a result, you have consistent interoperable data linked to each patient within your systems in a snap.

 

Implement a next-gen approach to identity

Create the perfect patient journey by letting them make appointments, access test results, or get online consultation from any location and on any device. With Regula, healthcare organizations can adopt the best practices of national security-level identity and document proofing and apply them into day-to-day workflows.

The verification process is no harder than taking a selfie. Behind the curtain, though, Regula’s advanced AI-based algorithms instantly identify the document type, check its security features, as well as perform biometric verification to ensure its authenticity. Importantly, Regula doesn’t collect or store any of your data and is available on-prem, which is a must for HIPAA compliance. Thanks to all of this, you can have peace of mind knowing sensitive data is kept between you and your patients.

 

Fast, reliable, and fully-automated patient onboarding

Protect patients’ data along with their health

With the embrace of digital healthcare in the post-pandemic era, the stakes with medical data protection are also higher. Valued at over 60 times more than Social Security Numbers on the black market, stolen health information is an appealing target for criminals.* Although protecting patients’ info is a complex issue, it always starts with onboarding. Regula solutions automatically verify and authenticate your patients’ identity within seconds. Regardless of whether it happens online or onsite, take advantage of the opportunities these technologies offer. 

 

Prevent insurance fraud

Guard against fraudulent use of stolen healthcare data and avoid false claims while protecting patient identity. Regula helps you easily authenticate a patient, verify the legitimacy of submitted documents, and get notified of inconsistencies in patients’ encoded and biometric data.

To accomplish this, Regula solutions perform multi-layer identity checks: comprehensive AI-based algorithms analyze and cross-check every feature of submitted documents to ensure their authenticity and validity, while the biometric analysis guarantees that they really belong to the people who submit them. 

 

Healthy Tech Foundation for Multiple Use Cases

Accelerate operations

Automate data entry

Get rid of manual form filling by scanning identity documents, validating them, and instantly entering the data into your systems.

Boost customer experience

Simplify onboarding

Implement a tech-first identity verification system to accelerate admission processes, and make it contactless if needed.

Streamline KYC

Enhance your compliance procedures with a solution that allows you to mark all the identity verification boxes as checked.

document type identification security

Prevent identity fraud

Monitor fraudulent claims and combat imposters who use fake or stolen identities to apply for costly treatments.

What Our Customers Say

AirAsia Kesavan Sivanandam, Chief Airport and Customer Experience Officer

As part of our strategy to fully digitize the airline, we aim to provide a seamless travel process for our guests. The digital and contactless procedure, which includes online check-in anywhere, anytime with a mere click of a button, is a strong way to restore confidence in air travel. The solution provided by Regula greatly complements our overall vision to become a leading travel and lifestyle super app and our transformation strategy to automate across all key customer touch points.

FRiENDi Mobile Elias Maalouf, Technical Director

We used Regula to support us in the challenging task of migrating thousands of our customers to the new network. The tool was very reliable and delivered as per the expectations. We are using Regula SDK for activating new customers, network portability, sim change, and many other operations. Our team is relying on the Regula tool in many of our processes and this has resulted in disabling the manual editing of the readings since it is not required anymore.

SEF Erica Santos, SEF Official

SEF Mobile has become an essential tool to increase the efficiency and safety of SEF inspectors on the various land border posts. Simply and instantly, it allows the gathering and validation of a set of data from several identifying documents, without the need for physical contact between said documents and the inspectors.

LCX Monty Metzger, Founder and CEO

Regula’s invaluable expertise and know-how play a key part at LCX to prevent identity document fraud and deliver a frictionless customer experience.

Wizz Air Roland Tischner, Officer Wizz Air Hungary Operations

Regula SDK is a cornerstone of this project. It makes travelling easier for passengers, increasing their loyalty and satisfaction. It helps us avoid errors associated with manual typing of personal data. It simplifies a number of vital procedures that the company is now revising.

Luciditi Philip Young, CTO and co-founder of Arissian, creator of Luciditi

Regula Document Reader SDK lies at the core of Luciditi platform––it is responsible for fast and convenient remote user onboarding and reverification, in case an ID is expired or replaced. We are truly satisfied with the Regula solution,” he continues. Our market research showed that it’s the most comprehensive ID verification technology for our requirements, which gives us the needed level of assurance of our own product quality.

GSMA Wieke Sjahrir, Head of Event Technology

For flagship events like MWC Barcelona, the GSMA looks for cutting edge solutions to not only show technology at its best, but also to support their event security requirements. Regula offers an effective ID reading solution that allows GSMA to be more efficient and supports the improvement of the overall customer experience.

Freedom Finance Insurance Artur Protsenko, Head of System Administration and Support Department

Regula appeared to be the best solution for Freedom Finance Insurance needs. The solution helps to eliminate typos and decreases document processing time. Service support is prompt and accurate.

Pearson VUE Farzana Ashraf, CTO & SVP, Products & Services

We pride ourselves on operating to the highest standards around test security. One of the challenges we faced was designing an efficient process to validate IDs as authentic and valid – no matter which country in the world they come from. Regula’s technology offers global coverage and fast verification of government-issued identification documents. With Regula, not only have we enhanced our fraud prevention process, but we continue to offer a consistent candidate experience.

Permission.io. Charles Silver, CEO

Digital Advertising is ripe for a change. Big tech exploits user data, and click fraud is estimated to grow into an $87 billion business in 2021. The major platforms grade their own homework, so to speak, and advertisers are getting the short end of the stick. Too often, the ads they pay to deliver are not even being seen. Permission is bringing the change this industry needs by respecting user data and by delivering to advertisers superior targeting and better ROI on their considerable spend.

Pegasus Airlines Erdinc Ugurlu, Vice President of Technology

At Pegasus Airlines our number one priority is to ensure our passengers have the very best customer experience. Working with Regula and their understanding of this market, coupled with their software knowledge helps us to achieve this from the 1st step of the passenger’s journey.

Why Businesses Choose Regula?

30 years regula

30 years of expertise in forensics and cooperation with national security agencies and banks

regula industry trailblazers

In-house R&D, manufacturing, and rare experts from forensic labs ensure the fastest innovation time to market

regula library of documents

The most comprehensive database of 12,000+ identity document templates based on deep forensic analysis

regula complete toolkit

Regula serves as a one-stop shop for building an effective identity verification process

regula support

Highly responsive support that’s always ready to go the extra mile and help you with any product-related issues

 regula security

100% compliant data handling with strictly on-premises deployment within your secure perimeter

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