Serve Customers at their Own Pace
Today’s consumers are setting the bar high in terms of service. While traditional check-in often implies spending time in lines and tedious data entry, customers are expecting to get things done instantly, in a click. The measures against pandemic have only added to this, causing a spike in demand for contactless and quick self check-ins at airports and hotels.
Fortunately, you don’t need to reinvent the wheel, as there’s a proven solution for check-in automation. With Regula, you’ll establish a tech-backed check-in process that requires zero active human involvement and runs like clockwork.
How Regula Helps Check-in Automation
Deliver better experience
Serve more customers in less time, making the check-in process as short and pleasant as possible. Although Regula runs advanced document and biometric verification algorithms, for the customer, it’s no harder than taking a selfie.
Increase operational efficiency
Eliminate a bottleneck at the front desk by letting your customers self-register. Empowered with Regula, you can delegate tedious identity data entry and proofing to the technology while your team can focus on the tasks that bring the most value for the business.
Improve data accuracy
Avoid any inconsistencies, mistakes, and typos in personal details due to having a human in the loop. Regula’s powerful OCR engine accurately processes embossed, engraved, typed or printed text and automates entry of over 600 data types.
Maintain border-level security
Don’t leave a single chance to counterfeiters. Regula runs massive AI-based cross-checks of the data in the document and performs face matching to make sure that identity documents are genuine and belong to the person who submits them.
Point, Scan, all Aboard
With Regula SDKs, you can build a fully customized automated check-in workflow that serves your business needs best. Make traveling easier, safer, and more convenient.
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What Our Customers Say
Regula SDK is a cornerstone of this project. It makes travelling easier for passengers, increasing their loyalty and satisfaction. It helps us avoid errors associated with manual typing of personal data. It simplifies a number of vital procedures that the company is now revising.
At Pegasus Airlines our number one priority is to ensure our passengers have the very best customer experience. Working with Regula and their understanding of this market, coupled with their software knowledge helps us to achieve this from the 1st step of the passenger’s journey.
Digital Advertising is ripe for a change. Big tech exploits user data, and click fraud is estimated to grow into an $87 billion business in 2021. The major platforms grade their own homework, so to speak, and advertisers are getting the short end of the stick. Too often, the ads they pay to deliver are not even being seen. Permission is bringing the change this industry needs by respecting user data and by delivering to advertisers superior targeting and better ROI on their considerable spend.
Regula’s invaluable expertise and know-how play a key part at LCX to prevent identity document fraud and deliver a frictionless customer experience.
We pride ourselves on operating to the highest standards around test security. One of the challenges we faced was designing an efficient process to validate IDs as authentic and valid – no matter which country in the world they come from. Regula’s technology offers global coverage and fast verification of government-issued identification documents. With Regula, not only have we enhanced our fraud prevention process, but we continue to offer a consistent candidate experience.
We used Regula to support us in the challenging task of migrating thousands of our customers to the new network. The tool was very reliable and delivered as per the expectations. We are using Regula SDK for activating new customers, network portability, sim change, and many other operations. Our team is relying on the Regula tool in many of our processes and this has resulted in disabling the manual editing of the readings since it is not required anymore.
Regula appeared to be the best solution for Freedom Finance Insurance needs. The solution helps to eliminate typos and decreases document processing time. Service support is prompt and accurate.
SEF Mobile has become an essential tool to increase the efficiency and safety of SEF inspectors on the various land border posts. Simply and instantly, it allows the gathering and validation of a set of data from several identifying documents, without the need for physical contact between said documents and the inspectors.
For flagship events like MWC Barcelona, the GSMA looks for cutting edge solutions to not only show technology at its best, but also to support their event security requirements. Regula offers an effective ID reading solution that allows GSMA to be more efficient and supports the improvement of the overall customer experience.
As part of our strategy to fully digitize the airline, we aim to provide a seamless travel process for our guests. The digital and contactless procedure, which includes online check-in anywhere, anytime with a mere click of a button, is a strong way to restore confidence in air travel. The solution provided by Regula greatly complements our overall vision to become a leading travel and lifestyle super app and our transformation strategy to automate across all key customer touch points.
Regula Document Reader SDK lies at the core of Luciditi platform––it is responsible for fast and convenient remote user onboarding and reverification, in case an ID is expired or replaced. We are truly satisfied with the Regula solution,” he continues. Our market research showed that it’s the most comprehensive ID verification technology for our requirements, which gives us the needed level of assurance of our own product quality.